1. Vendor Registration
All vendors must create an account on the platform and provide accurate business and contact information. JÆYTRANS CONNEKT GLOBAL MALL reserves the right to approve or reject vendor registrations at its discretion.
2. Product Listings
Vendors are responsible for uploading complete and accurate product information including:
- Product name and description
- Pricing
- Product images
- Shipping details
- Stock availability
All products listed must comply with applicable laws and platform guidelines.
3. Product Approval
To maintain quality standards, all products may be reviewed and approved by the platform administrator before being published. JÆYTRANS CONNEKT GLOBAL MALL reserves the right to remove or reject products that violate platform policies.
4. Vendor Commission
JÆYTRANS CONNEKT GLOBAL MALL charges a 10% commission on each successful sale made through the platform. The commission will be deducted automatically before vendor payouts.
5. Order Fulfillment
Vendors are responsible for processing and delivering orders within the stated shipping timeframe. Vendors must ensure products are properly packaged and delivered in good condition.
6. Shipping Responsibility
Vendors must clearly specify shipping costs, delivery timelines, and delivery regions when listing products. Any delays or issues related to shipping should be communicated to customers promptly.
7. Returns and Refunds
Vendors must accept return or refund requests for products that are:
- Defective
- Damaged during delivery
- Not as described
Customers may request returns within 7 days of receiving the product.
8. Prohibited Products
Vendors are not allowed to list products that are illegal, counterfeit, harmful, or violate intellectual property rights. Any such products will be removed and the vendor account may be suspended.
9. Vendor Conduct
Vendors must maintain professional conduct while using the platform. Misleading listings, fraudulent activity, or abuse of the platform may result in suspension or permanent removal from the marketplace.
10. Platform Role
JÆYTRANS CONNEKT GLOBAL MALL operates as a digital marketplace platform connecting buyers and sellers. Vendors are responsible for the quality, authenticity, and legality of their products.
11. Policy Updates
JÆYTRANS CONNEKT GLOBAL MALL reserves the right to update or modify this Vendor Policy at any time to improve platform operations and ensure compliance with regulations.